Construction Service Dispatch Software
The FOUNDATION® Service Dispatch Module empowers field service managers to efficiently coordinate dispatches, manage contracts, handle billing, track inventory and more — all seamlessly integrated with job cost accounting and payroll. Ensure smooth operations with real-time visibility and control over your service dispatch process.
Field Service Dispatch and Management Features
Interactive Service Dispatch Board
Manage service calls easily from a drag-and-drop dispatch board customized to your company’s service hours and shift schedules.
- Assign and change field service technicians to calls with user-defined priority codes.
- Create, print and track work orders — even recurring service schedules.
- Add payroll hours, equipment or materials, and manage invoices from inside the call record.
One System for Billing & Labor
Work with a single software application — your choice of cloud or installed on-premise — to process labor hours for payroll, bill completed calls and collect payments, without reentering data.
- Labor hours calculate and sync to the Payroll Module.
- Generate billable A/R invoices instantly.
- View A/R aging, plus billed and unbilled dispatches.
Field Service Reporting
Keep command of all the information contractors need to run a successful service division, from analyzing profitability by customer to controlling service documents and work orders.
- Review customer call histories, contract billing schedules and outstanding payments.
- Track installed equipment, inventory, warranties and maintenance.
- Print dispatch schedules, custom work orders and branded invoices.
Service Dispatch mobile®
Send your technicians into the field with a full toolkit. Add Service Dispatch mobile to help your service techs efficiently manage their dispatches using almost any device.
- Retrieve dispatch details, including GPS navigation, service history and equipment info.
- Clock in and out, record materials used and submit dispatch notes.
- Save data even in offline mode when out of service.
- Capture and send signatures on custom service review forms.
- Sync data to Foundation's Service Dispatch Module.
- Record payment information and send custom invoices.
Other Modules to Enhance Operations
Transform your team's efficiency with America’s #1 construction accounting software. Our modules are designed to solve common construction challenges — whether it’s managing finances, tracking inventory or scheduling projects — so your team can focus on what matters most.
Mobile Time Tracking
Enjoy accurate time and labor information for any size crew with live field data accessible from any device.
Construction Inventory Management Software
Connect the optional Inventory Module to manage items and stocks for field service work, bill at user-defined markup levels, and handle reordering.
Time & Material
Easily generate time-and-material billings for any inventory and labor applied to a dispatch, using company, customer and project markups.
We do about 5,000 calls a year, and we needed something that was strong and reliable.
Patt Knoff – Service Manager
SolarCraft Services, Inc.
Foundation Software Case Studies
Get in-depth success stories showcasing how FOUNDATION helps construction businesses overcome challenges, improve operations and boost profitability.
People Also Ask
See How FOUNDATION Can Streamline Your Service Operations
Schedule a personalized demo today to discover how FOUNDATION helps you efficiently manage service calls, streamline billing and payments and process labor hours — all from one integrated system.